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News

September 22, 2018
22 Sep 2018

Official support for FileMaker 14 and older ended

Direct sales and FileMaker’s official support for the FileMaker 14 Platform (including FIleMaker Pro 14, FileMaker Pro 14 Advanced, FileMaker Server 14, FileMaker Go 14) has stopped.

Should I upgrade to the new FileMaker 17?

If you are running FileMaker 14 or older versions of the FileMaker Platform, now is the time to update your software to the FileMaker 17 Platform which provides the latest improvements in performance, security, and OS compatibility.

What happens now

FileMaker 14 and older versions will continue to work, and Decent Group will continue to support these as far as possible. However we will not be able to call upon FileMaker’s assistance if we need it, and there will come a time where it is not possible to install older versions on replacement or additional machines. Your FileMaker installation may be covered by an annual licence agreement in which case you will already be licensed to use a newer version at no extra cost. If you are not sure whether this applies to you, please contact us and we can find out. We can help you install upgrades if you need us to. If you wish to perform upgrades yourself please let us know prior to doing so, as there may be compatibility issues to be borne in mind before an upgrade is planned.

For advice, costings and any information about upgrading or support, get in touch. Call 01793 250 198 or email info@decentgroup.co.uk

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