A family-run painting and decorating retailer in Surrey. On analysing the needs of this family business we established that many, but not all, of their software requirements could be met by off-the-peg software. We supplied, configured and installed the software – then set about building our own customised extensions to it, allowing them to address the particular needs of their account-holding customers and clients (including Buckingham Palace to whom they also offer a subcontracted painting and decorating service). http://www.arnots.co.uk

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