The challenge
Chambers and Partners publish a prestigious annual guide to legal firms and lawyers – the Chambers Legal Guide. The legal guide is broken down into practice area and geographical area, and helps clients choose a law firm. It’s a huge, comprehensive publication that consists of around 2,200 pages of detailed information.
The guide’s content comes from research that Chambers and Partners carries out by contacting businesses worldwide to ask their views on the law firms they use. This information is stored in a database developed by Chambers and Partners IT team. It takes 6 people 8 weeks to lay out the book — several thousand pages — by manually copying the data from the database and pasting it in to InDesign. This a serious bottleneck for the business’s publishing schedule. It is also a vastly tedious task, with each team member repeating the same process hundreds of times – and a recipe for human error.