Bespoke software drives a specialist furniture company’s growth

  • We replaced unreliable Excel spreadsheets with a reliable core business system
  • The new bespoke system meets very specific industry needs, given the lack of existing off-the-shelf options
  • We continue to support and develop the system, leveraging our business insight
supporting image

Our client’s problem

Dodds & Shute are an interior design company that specialise in sourcing the most sustainable products. With big aspirations for growth, they wanted to streamline their manual processes and needed a comprehensive and secure system to hold all their critical information and data – from order management and cash flow forecasting through to invoicing and reporting. Previously, they were largely dependent on Microsoft Excel and Dropbox – not a scaleable solution.

supporting image

What we did

The close working relationship we established with Dodds & Shute meant we understood their business ambitions and the priorities for their system. Over four years we built, developed and refined a bespoke software system that today is crucial to their business operations. As the business continues to grow, we continue to adapt and flex the system to meet the industry-specific needs of this best-in-class operator.

testimonial icon

“We’re quite a streamlined, small team but we’re able to take on big projects because of the sort of thing that the system can do for us.”

Nick Shute

Co Founder & Managing Director, Dodds & Shute

The transformation journey

Business process analysis

We captured the aspirations of the business and understood current practices, then designed processes and systems to support those aspirations.

Bespoke software

We developed a bespoke system from the ground up, created specifically for the business.

Continuous improvement

We built on the system's initial success by adapting and evolving it to support business growth in the following years.

Consultancy support

Today we work closely with the business, consulting on and delivering IT and business strategy.

supporting image

The results

The new system enables Dodds & Shute to deliver projects with much greater efficiency. The access to real-time data gives them an accurate and crucial picture of project profitability. As the business's needs evolve, we continue to adapt and extend the system.

testimonial icon

“We can now offer analysis and reporting that I don’t think any of our competitors can. With pretty unique information, it’s making our jobs easier.”

Nick Shute

Co Founder & Managing Director, Dodds & Shute

Decent Group image box supporting image Decent Group image box supporting image

Services used

Business process analysis

Discover exactly where and how your business can be improved, with a rigorous and impartial analysis of your business processes.

Bespoke software

Software designed specifically for your business dramatically improves your productivity and supercharges your growth.

Bespoke FileMaker build

Optimise your business with a bespoke FileMaker system designed for the way you work.

Strategy consultancy

We can assess your current systems and propose changes that will simplify and streamline how you work.

case study image case study image
Similar case study

Reinventing a FileMaker system produces big efficiency gains

Keeping the Blackpool Illuminations switched on

Bespoke inspection app and web portal help put playground safety first

Bespoke software optimises a business’s entire processes

New FileMaker and new IT team give property finance lender the edge

We transformed this aluminium die casting manufacturer’s existing FileMaker system, giving them instant access to detailed real time order and production data. The system has virtually eliminated errors, improved efficiency and helped the business to grow. 

More on this

When you have £10 million worth of world-famous equipment in your warehouse, you need to stay on top of where it all is, what it’s all worth, and how to switch it on and off. Our bespoke software system makes all this instant and effortless for Blackpool’s Lightworks workshop.

More on this

Our solutions for managing playground safety inspections enable RoSPA Play Safety to provide an industry-leading service. The process improvement has delivered impact impossible with an off-the-shelf product.

More on this

This food business needs to keep track of hundreds of very different products to ensure great customers service. We created their system from scratch – a perfect fit for each of their processes. Since then the business has grown – without increasing staff numbers.

More on this

A complete overhaul of an existing FileMaker system allowed our client to streamline all its business processes. We also recruited and trained an IT team to bring systems and solutions skills in-house for ultimate efficiency. 

More on this
Decent Group watermark image Decent Group watermark image

Start a conversation

Fill in your details and give us an idea of what you’d like to talk to us about, and we will contact you shortly.

Up for telling us some more?

It’s only 3 extra things and the more details we have, the better!

Provide more details

Can we stay in touch?

Every few weeks we share our insights into changes in the tech landscape, issues facing small and medium-sized businesses and how to get the best out of digital technology, as well as insights and examples of solutions we’ve created for our clients.

Fill in your details above and click the button below to join our mailing list. We will never pass your information to any third party and you can unsubscribe at any time. View our full privacy policy here.