Improve your system with a rigorous report

A system condition report shows you how to get the best out of your Claris FileMaker system. Think of it as a survey of your house – a professional, impartial and rigorous report that identifies your system’s technical strengths and weaknesses.

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“From the workshop, Decent Group have created a detailed report on how they could work with us to enhance the way we currently run and to add some vital tools to help us improve the company’s day-to-day tasks.”

Robin Shephard-Blandy

Illuminate Design

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Avoid problems, now and in future

A system condition report gives you an actionable list of things that need fixing, divided into red, amber and green – so we can work with you to prioritise any urgent tasks and tackle the others as and when it suits you. By identifying and rectifying your system’s weaknesses, we will make it more reliable, secure and fast.

We follow a proven and established process to produce a system condition report. It’s a concise and accessible document that uses clear, straightforward language to make clear what needs to be done.

Creating a report will also help us start to understand your business, allowing us to make other recommendations which will drive productivity.

What is a system condition report?

A system condition report is a thorough, considered examination of your software system by FileMaker-certified business software experts. It is designed to carry out two key tasks: first, highlight any weaknesses and risks, such as security vulnerabilities or the risk of a system crash, and second, propose potential improvements. A good quality system condition report will grade issues according to how serious they are and how significant the benefits of fixing them. 

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A FileMaker development partner by your side

At Decent we work closely with you as a partner to minimise disruption as we improve your system. As long-established FileMaker developers, we have over 20 years’ experience of renovating ageing Claris FileMaker systems across many different sectors. We offer the most up-to-date technical expertise available, and we can update your system quickly and efficiently. We’ve had Claris FileMaker certification since 2009 and we are Claris Platinum partners. We have also worked with hundreds of businesses, understanding their businesses and helping them become more efficient, effective and successful. All this means we are uniquely equipped to give you the advice that you need right now. 

How a report can improve your Claris FileMaker system

The process we follow


Before we delve into your system we find out how your business works, who your teams and users are, what your system does for you and what benefits it aims to deliver. 

Technical analysis

We lift the lid on every aspect of your FileMaker system’s construction. This analysis is an objective measure against best practices, carried out thoroughly by FileMaker-certified experts.


We offer a set of clear, thought-through and reasonable recommendations expressed in clear and accessible language. A red, orange and green colour coding scheme identifies urgent, medium and low priority tasks. We take a pragmatic view when prioritising tasks, mindful of the risks, effort and benefits involved.

Plan implementation

It’s entirely up to you what you do with the report. We will be happy to work on all the recommendations we make, and will collaborate closely with you throughout the process. But if you have an internal team, we can give them any FileMaker support they might need. 

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Case study

New FileMaker and new IT team give property finance lender the edge

Reinventing a FileMaker system produces big efficiency gains

A complete overhaul of an existing FileMaker system allowed our client to streamline all its business processes. We also recruited and trained an IT team to bring systems and solutions skills in-house for ultimate efficiency. 

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We transformed this aluminium die casting manufacturer’s existing FileMaker system, giving them instant access to detailed real time order and production data. The system has virtually eliminated errors, improved efficiency and helped the business to grow. 

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