The year of efficiency

  • High performing software key to survival and growth
  • Maximise ROI by first measuring performance
  • New criteria identify strengths and weaknesses
  • Benefit from Decent’s experience with free DIY audit
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“Again and again we see small businesses struggling with ill-fitting IT systems which are inefficient and lead to poor service. Yet the answer is more achievable than people think.”

James Ducker

Founder and Director, Decent Group

70% of UK SMEs

Say rising costs biggest risk to post-Covid recovery*

98% of UK SMEs

Still use spreadsheets for mission-critical work*

£232 billion

Could be unlocked if SMEs used more tech*

* Data sources: Gridfox state of technology in SMEs study and Sage Digital Britain report

Improved business software is the key to survival and success

Today small and medium-sized businesses are struggling to retain and recruit staff, while the cost of living is causing salary bills to escalate. Could the answer be not more people but better digital support for the staff you have – driving productivity, improving customer service and freeing staff from mundane tasks? 

Businesses can no longer afford to be slaves to poorly fitting and outdated IT systems. Core systems must drive business success and deliver higher rates of efficiency if performance is to improve. A bespoke business system from Decent Group can support a tight overhead, managed headcount, happier teams and more satisfied clients.

3 critical misconceptions holding UK SMEs back

The UK’s productivity is poor compared with most comparable economies. Is one of the reasons for this a misunderstanding of the benefits and risks of investment, particularly in software? We believe three important misconceptions are preventing many SMEs from becoming more efficient.

Read our in-depth analysis

“Our efficiency and therefore profitability has increased. Our business has grown but we haven’t needed to increase the head count because the staff no longer need to do those mundane, time-consuming tasks.”

Colin Price
Managing Director, Brayne & Price

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Find out if your business is being held back

See how you’re doing with our free business system self-audit questions to assess for yourself whether your business is constrained.

Download now
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Bespoke software can do more

  • Integrates data by connecting isolated software systems
  • Eliminates repeat data entry
  • Drives out costly errors
  • Improves customer service
  • Gives better visibility of business-critical data to support decision making
  • Tailored to reflect your real life business methods
  • Based on a thorough review and optimisation of core business processes
More on bespoke software
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Act now on business efficiency issues

  • Managing rising costs
  • Recruitment difficulty / skills shortage
  • Flexibility / hybrid culture (working from home and office)
  • Financial issues and budget constraints
  • Managing expansion
  • Keeping up with competitors
  • Data security
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4 ways a bespoke system supports your business

Become much more efficient

Eliminate repeat data entry and make record-keeping simple, streamlining processes across your workflow.

Integrate separate software systems

Connect up your HR, payroll, finance, and industry-specific systems, making data accessible across the business.

Improve customer service

Bring together in one place all your interactions with each customer, delivering a more accurate and reliable service.

Manage time and cost

Analyse where your time is going and what it costs to do what you do, enabling you to bill accurately, understand your true costs and drive growth.

Download our business systems self-audit

Put together to help SMEs evaluate efficiency and identify the potential for software-driven improvements.


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Like what you see? Talk to us now

Get in touch to discuss how we could help streamline, enhance or transform your business.

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Read our business efficiency white paper

3 key misconceptions hold UK SMEs back at a time of unprecedented pressure

See more
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Could a bespoke system help your business?

Let's talk about it

At Decent we have worked with hundreds of businesses to understand and solve their unique challenges. Time and again we’ve seen businesses transformed when they invest in powerful, well-fitting software solutions. We would be very happy to have an initial chat to see if we are a good fit for your business.

Why work with Decent?
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Case study

Reinventing a FileMaker system produces big efficiency gains

Bespoke software optimises a business’s entire processes

New system drives big growth despite small size of team

Bespoke inspection app and web portal help put playground safety first

We transformed this aluminium die casting manufacturer’s existing FileMaker system, giving them instant access to detailed real time order and production data. The system has virtually eliminated errors, improved efficiency and helped the business to grow. 

More on this

This food business needs to keep track of hundreds of very different products to ensure great customers service. We created their system from scratch – a perfect fit for each of their processes. Since then the business has grown – without increasing staff numbers.

More on this

Hungry to grow, this specialist furniture company needed a comprehensive system to replace improvised Excel and Dropbox solutions. The system has driven strong growth, and we continue to work with them to make it even more powerful.

More on this

Our solutions for managing playground safety inspections enable RoSPA Play Safety to provide an industry-leading service. The process improvement has delivered impact impossible with an off-the-shelf product.

More on this
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