Claris FileMaker service contracts

A service contract buys you expert time each month to work on your Claris FileMaker system. If something isn’t working, we will fix it without hassle. If there are no issues, we can use our time to improve and develop your system. You have the reassurance of knowing you have our team’s expertise on hand – and you can use it however suits you. It’s a stress-free way to get guaranteed, UK-based support. 

testimonial icon

“I am most extremely grateful for your FileMaker help and support. It has been instrumental in getting me over the various hurdles in time to deploy the best possible user solution.”

Roger Kistruck

supporting image

Claris FileMaker support to improve your system

A service contract with Decent is a simple way to make your system more productive, more useful to your business and less exposed to risk.

Your expenditure will be regular and predictable, so you can plan for the costs in advance. You can use our software development services to optimise any aspect of your system, and as the system starts working better you’ll see improved productivity. If need be we can build new functions to streamline your processes.

Importantly, with regular back-ups, security and disaster recovery and preventative maintenance, the security of your vital data will be assured.

Above all, the relationship that develops between us and you is close and personal. We care about your organisation and we will respond quickly when you need us.

supporting image

Continuous system improvement

As part of your FileMaker service contract we conduct a periodic review with you. Here we look back together at the work our FileMaker developers have done and how we’re using the time. We find out how it’s working for you, whether our focus is in the right place, and whether the amount of time in the contract is appropriate for your business needs.

This is also an opportunity to identify recurring challenges and consider targeted development work that can make your system – and your business – function better. We aim to routinely identify ways of improving your system, to keep your operational processes streamlined and ensure useful management information is readily available. Acting as your partners, we will make proactive suggestions and recommendations.

Why FileMaker support matters

Regular support offers a wide range of benefits:

Find out more about Decent

supporting image

Your service contract: simple and transparent

The contract between us is deliberately written in a clear and honest way using plain English. We want you to be very clear on what you get for your monthly fee. That’s why the contract defines clearly what is included, and sets out aims that align with your strategic goals. It’s another way of giving you peace of mind. 

supporting image

Expert Claris FileMaker development services

Our software development consultants are experts at enhancing FileMaker systems. We can add new capabilities that will make your business system more powerful, and will typically target the improvements that give the greatest bang for your buck. Because we’ll be adding to an existing system, it’s a cost effective way of gaining new functions or linking up isolated software systems you’re already using.   

We will also always ensure that the development work is carried out without disrupting your ability to use the system and your existing tools. 

Find out more
case study image case study image
Case study

New FileMaker and new IT team give property finance lender the edge

Bespoke inspection app and web portal help put playground safety first

Bespoke software optimises a business’s entire processes

A complete overhaul of an existing FileMaker system allowed our client to streamline all its business processes. We also recruited and trained an IT team to bring systems and solutions skills in-house for ultimate efficiency. 

More on this

Our solutions for managing playground safety inspections enable RoSPA Play Safety to provide an industry-leading service. The process improvement has delivered impact impossible with an off-the-shelf product.

More on this

This food business needs to keep track of hundreds of very different products to ensure great customers service. We created their system from scratch – a perfect fit for each of their processes. Since then the business has grown – without increasing staff numbers.

More on this

Subscribe and hear from us regularly

Gain access to insights about tech changes that could affect you, as well as updates on what we’re up to.

Subscribe now

Like what you see? Talk to us now

Get in touch to discuss how we could help streamline, enhance or transform your business.

Contact us

Can’t find what you’re looking for?

Follow this link for related information that other visitors have found useful.

Help me

News and views

View all articles
Decent Group watermark image Decent Group watermark image

Start a conversation

Fill in your details and give us an idea of what you’d like to talk to us about, and we will contact you shortly.

Up for telling us some more?

It’s only a few extra things and the more details we have, the better!

Provide more details

Can we stay in touch?

Every few weeks we share our insights into changes in the tech landscape, issues facing small and medium-sized businesses and how to get the best out of digital technology, as well as insights and examples of solutions we’ve created for our clients.

Fill in your details above and click the button below to join our mailing list. We will never pass your information to any third party and you can unsubscribe at any time. View our full privacy policy here.